Privacy Policy
Pulse 365 Wellness
Effective Date: January 1, 2025
Important Notice Regarding Text-Messaging Data
SGMR Inc. - DBA Pulse 365 Wellness (“we,” “us,” or “our”) does not share, sell, or disclose customer opt-in information—including phone numbers, message histories, and consent records—with any affiliates or third parties for marketing, promotional, or unrelated purposes.
All text-messaging originator opt-in data and consent information are kept strictly confidential and used only to provide requested communications.
1. Information We Collect
Personal Information
Name, email address, phone number, physical address
Payment information when making a purchase or requesting a quote
Timestamped opt-in records for all communication channels (SMS, email, etc.)
Non-Personal Information
IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication Data
Records of inquiries, service requests, and appointments
Service history, preferences, and feedback
2. How We Use Your Information
We use the collected information to:
Provide and improve our wellness and support services
Process transactions and payments
Communicate regarding appointments, inquiries, and updates
Ensure data security and fraud prevention
Maintain accurate consent and communication preference records
3. SMS Messaging & Compliance
Text-Message Program Terms & Conditions
By opting into our SMS messaging program, you agree to receive text messages related to our services—such as appointment reminders, patient-care updates, and support information.
Opt-In & Consent
You will only receive text messages if you have explicitly opted in.
We record and store all opt-in timestamps and consent data.
We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, CTIA guidelines, and all applicable carrier regulations.
Opt-Out Instructions
You may cancel SMS notifications at any time by replying “STOP.”
A final confirmation message will be sent, and no further messages will be delivered unless you re-subscribe.
All opt-out requests are processed within 24 hours.
Message Frequency & Content
Message frequency varies based on your interaction with SGMR Inc. - DBA Pulse 365 Wellness.
Messages are limited to service-related and informational updates.
Promotional messages are sent only with separate, explicit consent.
Help & Support
Reply “HELP” for assistance.
You may also contact our support team at [email protected] or call 888-762-6583 during regular business hours.
Carrier Information
Standard message and data rates may apply.
Mobile carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional U.S. carriers.
SMS Data Protection Statement
No mobile-subscriber information, opt-in data, or consent records will be shared with third parties or affiliates for marketing or promotional purposes.
Limited sharing is permitted only with subcontractors providing message delivery or customer-support services under strict confidentiality agreements.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share limited information only as follows:
Service Providers
Trusted third-party vendors assisting with operations (e.g., payment processors, scheduling platforms, SMS gateways).
All vendors are contractually obligated to maintain confidentiality and data-security standards.
Legal Requirements
When required by law, subpoena, or lawful governmental request.
Business Transfers
In the event of a merger, acquisition, or asset transfer, your data will remain protected under this policy.
A2P Compliance Note
All categories above exclude text-messaging originator opt-in data and consent records; this information is never shared beyond SMS aggregators necessary to deliver messages you’ve consented to receive.
5. Data Security
We maintain industry-standard safeguards to protect your personal data, including:
Encryption of sensitive data in transit and at rest
Secure user authentication and access controls
Regular system audits and updates
Employee training on data-protection practices
Breach-notification protocols aligned with federal and state law
Despite these efforts, no electronic storage method is entirely secure. We commit to using commercially reasonable means to protect your data.
6. Cookies & Tracking Technologies
We use cookies and similar tools to analyze site performance, remember user preferences, and improve usability.
You may control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
7. Your Rights & Choices
You may:
Access, update, or request deletion of your personal data
Opt out of marketing emails by clicking “unsubscribe”
Opt out of SMS messages by replying “STOP”
Request details on how your data is processed
Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may link to external sites. We are not responsible for the content or privacy practices of those sites.
This Privacy Policy applies only to data collected by SGMR Inc. - DBA Pulse 365 Wellness.
9. Policy Updates
We may revise this Privacy Policy periodically. The updated version will be posted on our website with the new effective date.
Significant changes will be communicated by email or on-site notification.
10. Contact Us
SGMR Inc. - DBA Pulse 365 Wellness
📍 Address: 33 Walt Whitman Rd. Suite 102, Huntington Station, New York, 11745
📞 Phone: 888-762-6583
✉️ Email: [email protected]
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