Pulse 365 Wellness (SGMR Inc.)
Effective Date: January 1st, 2025

SMS Messaging Terms & Compliance

1. Program Description:

This messaging program sends appointment confirmations, reminders, and benefit-related updates to customers who have interacted with Pulse 365 Wellness through our website at https://www.gopulse365.com, or through our scheduling and contact forms, and who have explicitly opted in to receive SMS notifications.

Opt-in consent is collected via online web forms that include a dedicated checkbox confirming SMS consent, in accordance with TCPA and CTIA compliance requirements.

Messages may include, but are not limited to:

Appointment confirmations and reminders

Scheduling or rescheduling updates

Insurance benefit verification updates

Service-related notices and support messages

Occasional promotional information (only with separate, explicit consent)

We do not send SMS messages without a clear, affirmative opt-in action by the user.

2. Cancellation Instructions:

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.

Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us unless you rejoin the program.

To rejoin, you can opt-in again through our website or consent forms, and we will resume sending SMS messages to you.

All opt-out requests are processed automatically and immediately, but may take up to 24 hours to take full effect in all systems.

3. Support Information:

If you experience any issues with our messaging program, reply with the keyword "HELP" for more assistance, or contact us directly:

📧 Email: [email protected]
📞 Phone: 888-762-6583

Our customer support team is available during standard business hours (Monday–Friday, 9 AM to 6 PM EST).

4. Carrier Liability:

Mobile carriers are not liable for delayed or undelivered messages. Message delivery may depend on carrier network availability, technical limitations, or user device settings.

5. Message & Data Rates:

Message and data rates may apply for messages sent to you from us and to us from you.

Message frequency varies based on your service usage, appointment schedule, and interaction preferences.

If you have questions about your text or data plan, please contact your mobile wireless provider.

6. Supported Carriers:

Our SMS program works with all major U.S. wireless carriers, including but not limited to:

AT&T, T-Mobile, Verizon Wireless, Sprint, MetroPCS, U.S. Cellular, and most regional carriers.

Participation is available only to subscribers of supported carriers with text-enabled devices.

7. Age Restriction:

You must be at least 18 years of age to participate in or consent to our SMS program.

If you are under 18, you may not opt in to SMS communications from Pulse 365 Wellness.

8. Privacy Policy:

For privacy-related inquiries or details about how we collect, use, and protect your personal data, please review our Privacy Policy at:
👉 https://www.gopulse365.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS and electronic communications.

We do not share SMS opt-in data, consent records, or mobile phone numbers with any third parties, affiliates, or vendors for marketing, promotional, or unrelated purposes.

General Terms

This website (the "Site") is owned and operated by Pulse 365 Wellness (SGMR Inc.) (“Company,” “we,” or “us”).

By using this Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections or services available through the Site.

Accessing the Site in any manner, whether automated or otherwise, constitutes your agreement to these Terms of Service.

We reserve the right to modify these Terms of Service or to impose new conditions at any time.
Updated versions will be posted on this website with a revised effective date.
By continuing to use the Site after such updates, you accept the modified Terms of Service.

Intellectual Property Rights

Our Limited License to You

This Site and all materials, text, images, videos, designs, logos, and intellectual property made available through it are the property of Pulse 365 Wellness and/or its affiliates, licensors, or partners and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal, non-commercial use.

You may not use the Site or any content in a manner that constitutes an infringement of our rights or has not been authorized by us.

Unless expressly permitted, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, or otherwise exploit any material from the Site.

You may download or print a single copy of individual pages for personal use only, provided that all copyright and proprietary notices remain intact.

Your License to Us

By posting or submitting any content (including feedback, comments, photos, or videos) to Pulse 365 Wellness via the Site, email, or any digital platform, you represent that you own or have permission to share that content.

You grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, modify, publish, distribute, and display such materials for business purposes.

We may use submitted content in marketing, testimonials, or promotional materials, consistent with applicable privacy laws.

Disclaimers

Throughout our Site, we may provide links or references to third-party websites or services.
These links are provided for convenience only and do not imply endorsement or affiliation.

The information and services offered on our Site are provided “as is” without warranties of any kind, express or implied.
To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree to indemnify, defend, and hold harmless Pulse 365 Wellness, its affiliates, directors, employees, and partners from any claims, damages, or liabilities arising from your use of the Site, breach of these Terms, or violation of any applicable law.

Online Commerce

Certain sections of this Site may allow you to make inquiries, request verifications, or engage in business transactions with third-party partners.

We are not responsible for the accuracy, timeliness, or reliability of third-party services.

If you submit payment or information to a linked third party, your transaction is solely between you and that third party.
Pulse 365 Wellness shall not be held liable for any damages or losses incurred as a result of those dealings.

Registration & Passwords

To access specific features of the Site, you may need to register and create an account.

You agree to provide accurate and complete information during registration and to keep your credentials secure.

You are responsible for all activities that occur under your account.
If you suspect unauthorized use, notify us immediately at [email protected].

We are not responsible for losses arising from your failure to maintain account security.

Termination

We reserve the right to terminate or suspend your access to the Site or messaging services, with or without notice, if you violate these Terms or engage in conduct deemed inappropriate, fraudulent, or unlawful.

Upon termination, all rights granted to you will immediately cease, and you must discontinue all use of our Site and content.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New York, USA, without regard to conflicts of law principles.

Any disputes arising from or related to these Terms shall be resolved through binding arbitration within the State of New York.

Changes to Terms of Service

We may update these Terms periodically.
The latest version will always be accessible at https://www.gopulse365.com/terms-of-service.

If substantial changes are made, we may notify you by email or through an announcement on our website.

Contact Information

For questions or concerns about these Terms of Service, contact us at:

Pulse 365 Wellness (SGMR Inc.)
📞 Phone: 888-762-6583
📧 Email: [email protected]
🌐 Website: https://www.gopulse365.com

By using our website, SMS services, or submitting your information through any of our forms, you confirm that you have read, understood, and agreed to these Terms of Service.